Homeowner Testimonials

Jeff M.
nothing but good experiences
Linda D.
I do everything online and it makes everything easy for me
Judith W.
Very professional and accommodating! Quick response!
Lorie B.
Picked up my new poll keys. The woman helping me was very pleasant and helpful.
Willard H.
Everyone is extremely polite.
Robert K.
Timely communications and action. Totally feel they have the associations best interest at heart.
Maria S.
You have a wonderful and helpful staff
Paul M.
I feel updated as needed and always willing to answer my silly questions!
David R.
I have been pleased by the prompt responses I have received when I had questions or needed to report something important.
Jeff L.
Very helpful. Quick response and handled correctly.
Hugo D.
Great job!
Audrey P.
I very much appreciate dealing with Valencia Management Group. They are much better than the previous management group. They are responsive and proactive. They always return my email and phone calls promptly. I appreciate their customer service attitude.
Kurtis B.
I rarely need to contact your office staff. When I do, I get a prompt response.
Kirk B.
Every dealing I have had with VMG has been a positive contact and any problem was dealt with in a prompt manner of time.
Betty S.
I really appreciated that a live person answered my call on the week-end to take my complaint about the sprinklers spraying our windows. The call was returned promptly on Monday and fixed that day and then he followed up with me with a call or tell me that the problem was fixed. Excellant service!
Hans & Susan S.
Just keep up the good work!
Donald & Barbara M.
Always helpful
Gail P.
Always responsive!
Adrienne M.
Here is my perspective. Valencia Management has a number of great implements offered to assist HOA's and Boards in their jobs! The property manager is key to the relationship between the Board/HOA and the managing company. We are so satisfied with our property manager and know she is trying her best to cover all of our bases, which encompass 10 ball fields! I recently referred Tampa Terrace to Valencia and I understand from the President, Marilyn Gutierrez that you are signed, sealed and delivered. Congratulations!
Shiufon H.
Your staff is courteous and professional. 👍🏻👍🏻👍🏻👍🏻😊
Gladys D.
I've always had a great experience with Jacklyn. I appreciate her prompt response to every email or phone call. 5 stars
Maria S.
Great follow through.
Jennifer B.
We rented the clubhouse a few times now. Each time has been so easy. Cinnamon is very organized and makes renting an effortless process. Cinnamon has a wonderful personality and is always very friendly.
Jeanie B.
The rare times that I have called everyone was friendly and courteous.
Paul N.
Took a while but did get a response

Testimonials are given freely by homeowners in communities managed by Valencia Management Group. No compensation or rewards are offered in exchange for testimonials.