• Set up fees
• Mailing labels
• Monthly copying
• Telephone charges
• Emergency disbursements
• Postage for letters
• Preparation of 1099 tax forms

• Fees for each letter written
• Stuffing envelopes
• Board books
• Fax services
• Newsletter preparation and postage
• Architectural application processing
• Preparation of Board meeting minutes

Ask yourself what these costs really amount to when you review other proposals. They are completely variable, just like refinancing your home with a variable rate loan versus a fixed rate. With VMG you know what your management costs will be. With other firms you get a surprise at the end of every month.

Company Qualifications

Valencia Management Group is one of only nine Community Association Management Firms in California to be awarded the prestigious Accredited Association Management Company (AAMC®) Designation from the Community Associations Institute. Among the criteria to receive this designation are:

• Have a supervisor that has attained the Professional Community Association Manager (PCAM) designation. At Valencia Management Group we are one of only a handful of firms in California that have three PCAM's on staff!
• Have 75% of the company's managers holding a professional designation. At VMG all of our senior managers hold multiple professional designations.
• Maintain fidelity, general liability, and worker's compensation Insurance meeting federal, state, and local laws.
• Meet continuing education requirements.
• Maintain separate bank accounts for each association, which are reconciled monthly.
• Have Boards acknowledge Investments and disbursement of reserve funds.
• Provide, at least quarterly, a balance sheet, income statement, budget comparison, statement of disbursement, and receivables report. At VMG this is all prepared by a Certified Public Accountant.
• All company personnel must comply with the CAI Professional Manager Code of Ethics.

Personnel Expertise

Is your Manager Certified?
As of July 1, 2003 managers are required to supply this information as part of their disclosure prior to entering into a contract with your Association, and annually thereafter. All our senior managers at Valencia Management Group are Certified. They all hold the highest designations available in the Community Association Management field, the Certified Community Association Manager (CCAM®) and Professional Community Association Manager (PCAM®) designations. Please see the Professional Designations page for more information on these important designations that guarantee that your manager is qualified.

How about the critical area of financial management?
Who will be producing the financial reports and checks, the lifeblood of your Association? At Valencia Management Group it is handled by one of the co-owners, a state licensed Certified Public Accountant with over twenty years experience at top 100 accounting firms.

Do you pay more for our qualified staff?
Not really, if you compare the bottom line costs. All management firms should provide education, experience and ethics as a regular part of their service.

How are we able to do this?
It's really very simple, we choose to manage only larger Associations with dedicated Boards. We then work more efficiently as a result of better systems and equipment. Our office is highly automated, featuring high-speed folder/inserting, postage systems, relational database, and accounting systems designed specifically for the work we do.

THE BOTTOM LINE FOR YOUR ASSOCIATION IS THAT
VALENCIA MANAGEMENT GROUP
WILL SAVE YOU MONEY WITH OUR EXPERIENCE.

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